Email And Chat Plus Calling Blended...

Direct source wants to bring on an Email And Chat Plus Calling Blended... for its Andheri East, Mumbai team. There are 13 open positions. The pay goes up to ₹26,000/month.

In the employer’s words

Opening For Email And Chat Process Outbound On Payroll Of Crm At Andheri Location Hsc With 1 Yr Experience In Sales Or Any Chat Experience Can Apply Excellent English Communication Required Salary Upto 22K To 26 K Inhand Plus Incentive. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound, Sales | Languages : Malayalam, Gujarati, Tamil, Telugu, Punjabi, Bengali, Kannada, Marathi, Hindi, English

Compensation

Compensation: ₹22,000 – ₹26,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound, Sales
• Languages: Malayalam, Gujarati, Tamil, Telugu, Punjabi, Bengali, Kannada, Marathi, Hindi, English
• Someone customer-first and patient

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Andheri East, Mumbai, Maharashtra
• Job type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 13
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct source reviews applications regularly.