Email & Chat Support Executive (Non...

Join Direct Source as an Email & Chat Support Executive (Non... in Thane, Mumbai. The team is filling 20 vacancies. You can earn up to ₹19,000/month.

In the employer’s words

Urgent Hiring Email & Chat Process (Mgl) Location: Thane Kapurbavdi Pick & Drop Facility Available Process: Email & Chat Support (Non-Voice) Salary: 19,000 In-Hand Shift: Day Shift (9:00 Am 6:00 Pm) Sunday Fixed Off Eligibility: Hsc With Minimum 2 Years Experience (Email/Chat Process) Graduate With Minimum. 1 - 2 Years Experience Compulsory. | Languages : English

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone polite and patient

Salary and benefits

Compensation: ₹15,000 – ₹19,000 per month.

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Thane, Mumbai, Maharashtra
• Openings: 20
• Work mode: Office-based
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.