Email And Customer Service Nosales

Start your next role as an Email And Customer Service Nosales with Direct Source in Ghansoli, Mumbai. You can earn up to ₹16,000/month. There are 30 open positions.

Note from the employer

Opening For Mahanagar Gas Process (Email Outbound Calling)Fresher Experience Both Can Apply Qualification-Hsc Need-Good Comm (V3 V4)Salary-Up To 16K In- Handshift- Rotational Shiftweek Off - Rotational Week Off10 Min Walking Distance From Ghansoli Stationmax- 32.

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹15,000 – ₹16,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Verbal communication, CRM tools, Typing speed, Hindi and English
• Good English
• Freshers can apply
• A polite, customer-first attitude

Position details

• Work location: Ghansoli, Mumbai, Maharashtra
• Job type: Full time
• Work mode: Office-based
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.