Email Chat Plus Voice Process

Looking for an Email Chat Plus Voice Process role in Malad West, Mumbai? Direct Source is hiring now. The pay goes up to ₹30,000/month. Great for first-time job seekers. There are 30 open positions.

Employer’s description

Customer Support Executiveprocess: Email Chat Voice Up To 30,000/Month 12Th Pass/Graduate Excellent English Required( Verbal And Written Both)Day Rotational Shiftrotational Week Off Freshers Welcome Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic, Inbound | Languages : English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Your responsibilities

As an Email Chat Plus Voice Process, your work will include:

• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹16,000 – ₹30,000 per month.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A patient, customer-first attitude

Job details

• Job location: Malad West, Mumbai, Maharashtra
• Timings: DAY ROTATIONAL SHIFT ONE ROTATIONAL WEEK OFF
• Openings: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Direct Source today.