Email Customer Service Process

Looking for an Email Customer Service Process role in Bhayander, Mumbai? Direct Source is hiring now. 20 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Employer’s description

Customer Service Executive Email Process (Hdfc) Location: Bhayandar Hsc Freshers Eligible Salary: 15,000 In-Hand Good Written & Verbal Communication Required. Type : Domestic | Languages : English, Hindi

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi
• Someone polite and customer-first

What the job involves

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

You will be paid ₹15,000 per month.

Job details

• Location: Bhayander, Mumbai, Maharashtra
• Work type: Office-based
• Vacancies: 20
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: Day Rotational Shift | One Rotational Week Off

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.