Feedback Customer Service No Sales

Direct Source wants to bring on a Feedback Customer Service No Sales for its Andheri East, Mumbai team. Freshers can apply. There are 30 open positions. The pay goes up to ₹17,000/month.

Employer’s description

No Sales No Target No Pressure.Training Salary Will Be Provided.Easy Selection.

Day-to-day work

As a Feedback Customer Service No Sales, your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Complaint handling, Active listening, Hindi and English
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

What you get

You will be paid ₹12,000 – ₹17,000 per month.

Position details

• Job location: Andheri East, Mumbai, Maharashtra
• Openings: 30
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Direct Source.