Godrej Customer Service Process

Direct Source is looking for a Godrej Customer Service Process to join its team in Thane West, Mumbai. The pay goes up to ₹25,000/month. There are 20 open positions. Freshers can apply.

Note from the employer

No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salary No Charges For Joining Free Pickup From Station Easy Selection Hai Friends Grab This Opportunity. Type : Domestic, Outbound, Inbound | Languages : Telugu, Tamil, Malayalam, Gujarati, Kannada, Punjabi, English, Hindi, Marathi, Bengali

Your responsibilities

• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: Telugu, Tamil, Malayalam, Gujarati, Kannada, Punjabi, English, Hindi, Marathi, Bengali
• Someone polite and patient

What you get

The salary for this role is ₹16,000 – ₹25,000 per month.

Quick facts

• Work location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Job type: Full time

Ready to start? Upload your resume and apply to Direct Source today.