Godrej Email Back Office Process

A new Godrej Email Back Office Process role is open at Direct Source, Thane West, Mumbai. The team is filling 15 vacancies. Salary is up to ₹22,000/month.

Note from the employer

Godrej Email Back Office Process No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Are Welcome 12Passed/Graduate Shift Timing 10:00Am To 7:00Pm Rotational Shift Sunday Fixed Off Training Paid First Day Salalry No Charges For Joining Thane Station Free Pickup Basic Knowledge Kyc/Loan Only. Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Pay and perks

The salary for this role is ₹15,000 – ₹22,000 per month.

Day-to-day work

As a Godrej Email Back Office Process, your work will include:

• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Work type: Office-based
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Openings: 15
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.