Government Survey Telecaller

Looking for a Government Survey Telecaller role in Koparkhairne, Mumbai? Direct Source is hiring now. You can earn up to ₹30,000/month. There are 30 open positions.

Employer’s description

V3Quality Average English Marathi Fluent Female Callers Required Averageopening For Simple Survey Calling Customer Service Process Koparkhairne Location. Pick Drop Facilty From Stationmin 12 Month Experience In Calling On Paper . Salary 18000 To 24000 Inhand Depends On Number Of Experience In Years On Paper Of Bpo Fix Shift Of 8.30 Hours From 8Am To 8Pm Rotational .Sunday Fix Off. Age Max 35 . 12Th Pass. Inhand Depends Bpo Experience On Easy Selection. Salary Starts From Day One (10Th Pass Will Do If Tamil And Malyalam Experience). 1 - 2 Years Experience Compulsory. | Languages : Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

The salary for this role is ₹20,000 – ₹30,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Gujarati, Kannada, Malayalam, Marathi, Punjabi, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A customer-first, calm under pressure attitude

Key responsibilities

As a Government Survey Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Quick facts

• Work location: Koparkhairne, Mumbai, Maharashtra
• Work mode: Work from office
• Vacancies: 30
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.