Graduate Godrej Pure Customer Servi...

Start your next role as a Graduate Godrej Pure Customer Servi... with Direct Source in Thane West, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹23,000/month. Great for first-time job seekers.

In the employer’s words

Pure Customer Service With Unlimited Incentive Needs Graduate Good Communication Experienced & Fresher'S Both Can Apply Also Available Pick & Drop Facilities From Thane Station...!!!. Type : Domestic, Inbound | Languages : Gujarati, Tamil, Telugu, Malayalam, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Gujarati, Tamil, Telugu, Malayalam, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A calm under pressure, patient attitude

Salary

The salary for this role is ₹18,000 – ₹23,000 per month.

Key responsibilities

As a Graduate Godrej Pure Customer Servi..., your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Work type: Work from office
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Direct Source today.