Grocerycustomer Service

Join Direct Source as a Grocerycustomer Service in Thane, Mumbai. You can earn up to ₹20,000/month. No experience? You can still apply. There are 30 open positions.

Note from the employer

Customer Service No Target No Sales Esay Selection Frome Thane. Type : Domestic, Inbound

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Key responsibilities

Here is what a typical day looks like:

• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: Domestic, Inbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• A polite, patient attitude

Job details

• Job location: Thane, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.