Gujarati Telecaller 20K

A new Gujarati Telecaller 20K role is open at Direct source, Thane, Mumbai. There are 30 open positions. The pay goes up to ₹20,000/month.

Note from the employer

Gujarati Telecaller Customer Service 2 Week Off Sales 1 Week Off 20K In Hand 4K Pf Insensitive 10K 15K Monthly Shadi.Com Payroll. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : Gujarati, Gujarati, Bengali, Punjabi, Marathi, Hindi, English

Day-to-day work

• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Marathi and Punjabi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: Gujarati, Gujarati, Bengali, Punjabi, Marathi, Hindi, English
• A patient, customer-first attitude

Job details

• Location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

Apply today and take the next step in your career with Direct source.