Hdfc Outbound Telesales Process

Direct Source wants to bring on a Hdfc Outbound Telesales Process for its Airoli, Mumbai team. Salary is up to ₹20,000/month. There are 30 open positions.

Note from the employer

Hdfc Outbound Telesales Process Free Of Cost Job Nearby Station No Target No Pressure Easy Selection. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Kannada, Punjabi, Bengali, Marathi, Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Kannada, Punjabi, Bengali, Marathi, Hindi, English
• You are polite and calm under pressure

Salary and benefits

Compensation: ₹18,000 – ₹20,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Airoli, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Work type: Work from office

Ready to start? Upload your resume and apply to Direct Source today.