..Hindi Customer Service

Looking for a ..Hindi Customer Service role in Ghansoli, Mumbai? Direct Source is hiring now. There are 15 open positions. Freshers can apply. You can earn up to ₹19,000/month.

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Typing speed, Complaint handling, CRM tools, Active listening
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

What you get

Salary: ₹13,000 – ₹19,000 per month, based on skills and experience.

Job details

• Work location: Ghansoli, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 15
• Job type: Full time
• Work type: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.