Hindi Inbound Customer Service

Direct Source is looking for a Hindi Inbound Customer Service to join its team in Rabale, Mumbai. You can earn up to ₹23,000/month. The team is filling 15 vacancies. No experience? You can still apply.

Note from the employer

No Charges. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and polite

What you get

Salary: ₹15,000 – ₹23,000 per month, based on skills and experience.

What you will do

• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Quick facts

• Location: Rabale, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Openings: 15
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.