Hindi Inbound Customer Service

Direct Source is looking for a Hindi Inbound Customer Service to join its team in Rabale, Mumbai. There are 15 open positions. Salary is up to ₹23,000/month.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Active listening, Hindi and English and Typing speed
• Basic English
• Freshers can apply
• Someone patient and polite

Salary

The salary for this role is ₹15,000 – ₹23,000 per month.

Job at a glance

• Job location: Rabale, Mumbai, Maharashtra
• Vacancies: 15
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.