Hindi Process Customer Service

Join Direct Source as a Hindi Process Customer Service in Ghansoli, Mumbai. Freshers can apply. The team is filling 30 vacancies. The pay goes up to ₹18,000/month.

In the employer’s words

Manage And Oversee Day-To-Day Banking Transactions And Back-Office Activities. Ensure Compliance With Regulatory Standards And Optimize Workflows For Efficiency. Collaborate With Teams To Streamline Operational Processes And Improve Customer Service. Type : Domestic, Inbound | Languages : Malayalam, Gujarati, Tamil, Bengali, Marathi, Kannada, Hindi, Telugu, Punjabi, English

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Gujarati, Tamil, Bengali, Marathi, Kannada, Hindi, Telugu, Punjabi, English
• A customer-first, patient attitude

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

Apply today and take the next step in your career with Direct Source.