Hindi Renewal Process

Direct source is looking for a Hindi Renewal Process to join its team in Bhandup, Mumbai. 15 candidates will be hired for this role. The pay goes up to ₹18,000/month.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Hindi and English, Verbal communication and CRM tools
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

What you get

You will be paid ₹13,000 – ₹18,000 per month.

What the job involves

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Bhandup, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 15

Ready to start? Upload your resume and apply to Direct source today.