Hsbc Lead Generation Process

Join Direct Source as a Hsbc Lead Generation Process in Malad West, Mumbai. The pay goes up to ₹23,000/month. There are 30 open positions.

Note from the employer

Process: Hsbc Pil Required Count : Outbound Process Prior Experience : Hsc With Experience Shift Timing: 9.30Am To 6.30Pm Sunday Fix Off Ctc : 23000 Ctc In Hand: 18000 Excellent Communication Skillsprocess: Hsbc Cbb Required Count : 50Process Details: Outbound Process Prior Experience : Hsc With 6 Months Experience Shift Timing: 9.30Am To 6.30Pm Sunday Fix Offcategory B Ctc : 20500 Ctc In Hand: 16000 Category Actc : 24270 Inhand: 19000 Excellent Communication Skills Excellent Coms Easy Selection Immediate Joining Free Job Direct Company. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What the job involves

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Punjabi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A patient, polite attitude

Salary

The salary for this role is ₹16,000 – ₹23,000 per month.

Job at a glance

• Job location: Malad West, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30

Click Apply to send your profile to Direct Source. It takes less than a minute.