Hsc/Graduate Freshers, Experienced ...

Direct source wants to bring on a Hsc/Graduate Freshers, Experienced ... for its Airoli, Mumbai team. No experience? You can still apply. The pay goes up to ₹24,000/month. The team is filling 30 vacancies.

Note from the employer

Excellent Opportunity For Hsc/Graduate Freshers And Experienced In Banking Customer Service And Sales Process. Opening In Tata Motors Company As Well. This Requires Average To Good English Communication Skills Apart From Local Language. This Is Bpo Opening For Banks And Other Pvt Ltd Companies. Easy Selection.

Compensation

You will be paid ₹15,000 – ₹24,000 per month.

What you will do

• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Verbal communication, CRM tools and Complaint handling
• Basic English
• Good English
• Freshers can apply

Quick facts

• Work location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct source today.