Icici Soft Renewal Calling Process

Looking for an Icici Soft Renewal Calling Process role in Malad West, Mumbai? Direct Source is hiring now. Salary is up to ₹22,000/month. Freshers can apply. The team is filling 15 vacancies.

Employer’s description

No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salary No Charges For Joining Free Pickup From Station Easy Selection Hai Friends Grab This Opportunity. Type : Domestic, Inbound | Languages : Malayalam, Telugu, Tamil, Gujarati, Punjabi, Kannada, Bengali, English, Hindi, Marathi

Compensation

Compensation: ₹14,000 – ₹22,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Telugu, Tamil, Gujarati, Punjabi, Kannada, Bengali, English, Hindi, Marathi
• A calm under pressure, patient attitude

Quick facts

• Work location: Malad West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 15
• Job type: Full time

Ready to start? Upload your resume and apply to Direct Source today.