Idfc Bank Sales Process Bpo

Direct Source is looking for an Idfc Bank Sales Process Bpo to join its team in Thane West, Mumbai. 10 candidates will be hired for this role. Salary is up to ₹20,000/month.

Note from the employer

*Opening For Idfc *Bank* Calling Sales Process . Thane Kapurbavdi Location ( Pick Drop From Thane Station)**Hsc /Graduate Required With Good English Communication V4 Quality. Fresher Experience Both Can Apply. Shift 9.30 Am To 6.30 Pm. Sunday Fixed Off***Salary*:Naps *21000 Inhand* Ctc Role-*22000, 18600 Inhand* Max Age 45*. Type : Outbound, Sales, Domestic | Languages : Malayalam, Gujarati, Tamil, Kannada, Bengali, Telugu, Punjabi, Marathi, Hindi, English

Compensation

You will be paid ₹18,000 – ₹20,000 per month.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Good English
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Languages: Malayalam, Gujarati, Tamil, Kannada, Bengali, Telugu, Punjabi, Marathi, Hindi, English
• Someone customer-first and polite

Roles and responsibilities

As an Idfc Bank Sales Process Bpo, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Position details

• Location: Thane West, Mumbai, Maharashtra
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.