Idfc Cross Sell 18K Fresher

A new Idfc Cross Sell 18K Fresher role is open at Direct Source, Airoli, Mumbai. You can earn up to ₹23,000/month. 30 candidates will be hired for this role.

In the employer’s words

Bpo Telecaller Idfc Cross Cell Fresher Salary 18000 Experience Salary 23000. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you will do

• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone polite and customer-first

Compensation

You will be paid ₹18,400 – ₹23,000 per month.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Direct Source today.