Idfc Simple Sales Process Bpo

Direct Source wants to bring on an Idfc Simple Sales Process Bpo for its Thane West, Mumbai team. There are 10 open positions. Salary is up to ₹20,000/month.

Employer’s description

V4 Candidtes For Idfc Versant 4 Fresher Candidates-Good Communication Skills Required-Fresher/Exp Both Can Apply Salary:Naps 21000 Inhand Ctc Role-22000, 18600 Inhand-Shift : 9:30 Am To 6:30 Pm -Week Off: Sunday Fixed -Perks: Free Pick & Drop From Thane Station Starting From Training Period Itself. Type : Outbound, Sales, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What the job involves

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Good English
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone calm under pressure and polite

Salary and benefits

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Vacancies: 10
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.