Idfc Simple Sales Process Bpo

A new Idfc Simple Sales Process Bpo role is open at Direct Source, Thane West, Mumbai. 10 candidates will be hired for this role. Salary is up to ₹19,000/month.

Note from the employer

V4 Candidtes For Idfc Versant 4 Fresher Candidates-Good Communication Skills Required-Fresher/Exp Both Can Apply Salary:Naps 21000 Inhand Ctc Role-22000, 18600 Inhand-Shift : 9:30 Am To 6:30 Pm -Week Off: Sunday Fixed -Perks: Free Pick & Drop From Thane Station Starting From Training Period Itself Send. Type : Outbound, Sales, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Good English
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are customer-first and polite

What the job involves

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

What you get

The salary for this role is ₹15,000 – ₹19,000 per month.

Quick facts

• Work location: Thane West, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Openings: 10
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Direct Source.