Idfc Telecaller 20K As A Fresher

A new Idfc Telecaller 20K As A Fresher role is open at Direct Source, Thane, Mumbai. 30 candidates will be hired for this role. The pay goes up to ₹21,000/month.

In the employer’s words

Reminder For Sending V4 Candidtes For Idfc*Versant 4 Fresher Candidates*-Good Communication Skills Required-Fresher/Exp Both Can Apply *Salary*:Naps *21000 Inhand* Ctc Role-*22000, 18600 Inhand*-Shift : 9:30 Am To 6:30 Pm -Week Off: Sunday Fixed -Perks: Free Pick & Drop From Thane Station Starting From Training Period Itself. Type : Domestic | Languages : Kannada, Tamil, Malayalam, Telugu, Bengali, Gujarati, Punjabi, Marathi, Hindi, English

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Kannada, Tamil, Malayalam, Telugu, Bengali, Gujarati, Punjabi, Marathi, Hindi, English
• A calm under pressure, polite attitude

Pay and perks

Salary: ₹20,000 – ₹21,000 per month, based on skills and experience.

What you will do

Here is what a typical day looks like:

• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.

Quick facts

• Work location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.