Idfc Welcome Calling Process

A new Idfc Welcome Calling Process role is open at Direct source, Thane West, Mumbai. The team is filling 15 vacancies. The pay goes up to ₹22,000/month.

In the employer’s words

Idfc Calling Process No Pressure No Target Easy Selection 1 Round Interview Attractive Salary Hsc / Graduate Both Can Apply Need Average English Sunday Fix Off Shift Timing 9:30 To 6:30 Pick N Drop Available From Thane Station Salary Starting From Day One No Charges For Joining. Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you get

Compensation: ₹18,000 – ₹22,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A patient, polite attitude

Job details

• Job location: Thane West, Mumbai, Maharashtra
• Work type: On-site
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 15
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct source today.