Inbound And Outbound Process

Direct Source has an opening for an Inbound And Outbound Process based in Rabale, Mumbai. The team is filling 18 vacancies. Salary is up to ₹25,000/month. No experience? You can still apply.

Note from the employer

Simple Calling Process No Target Hiring For Inbound And Outbound Process. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone calm under pressure and polite

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

Your responsibilities

• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.

Position details

• Location: Rabale, Mumbai, Maharashtra
• Work mode: Office-based
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 18
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.