Inbound Blended Customer Service

Direct Source wants to bring on an Inbound Blended Customer Service for its Malad, Mumbai team. The team is filling 30 vacancies. Salary is up to ₹24,000/month.

Note from the employer

Voice 50 Email 25 Chat 25Blended Inbound Customer Service Process Easy Selection 3 Round Of Interview Only Need Good English & Malayalam Fresher & Experience Both Are Welcome No Pressure No Target Attractive Salary 1 Rotational Week Off Shift Rotational Shift Training Are Paid Every First Month Salalry Credit Come Fast Friends Easy Selection. Languages : English, Hindi, Malayalam

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi, Malayalam
• Good English
• Freshers can apply
• Languages: English, Hindi, Malayalam
• Someone patient and customer-first

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

You will be paid ₹18,000 – ₹24,000 per month.

Job at a glance

• Location: Malad, Mumbai, Maharashtra
• Vacancies: 30
• Work type: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Timings: Day Rotational Shift | One Rotational Week Off

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.