Inbound Customer Care

Direct source has an opening for an Inbound Customer Care based in Seawoods-Darave, Mumbai. The pay goes up to ₹23,000/month. The team is filling 30 vacancies. No experience? You can still apply.

Employer’s description

Opening For Simple Voice Customer Service ( Seawoods Location) 2 Min Walking Distance 12Th Pass . Average English Communication Required V3 . V3 Quality. Fresher Or Experience In Bpo Can Apply . Salary Fresher Naps 20000 Inhand . Without Naps 20000 Ctc 16500 Inhand. For Experience Up To 23000 Inhand Plus Pfday Rotational Shift Of 9 Hours Between 8 Am To 7Pm . One Rotational Off All Rounds Of Interview On Telephonic. Salary Start From Day One . Immediate Joiner Required Free Job Direct Company. Type : Outbound, Inbound, Domestic

What the job involves

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Compensation

Compensation: ₹16,000 – ₹23,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• A customer-first, patient attitude

Job details

• Location: Seawoods-Darave, Mumbai, Maharashtra
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Direct source reviews applications regularly.