Inbound Customer Ser 11K-14K Salary...

A new Inbound Customer Ser 11K-14K Salary... role is open at Direct Source, Virar West, Mumbai. There are 30 open positions. Great for first-time job seekers. You can earn up to ₹14,000/month.

Employer’s description

No Sales No Target No Pressure.Training Salary Will Be Provided.Easy Selection.

Salary

You will be paid ₹11,000 – ₹14,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Good knowledge of Complaint handling, Active listening, CRM tools and Verbal communication
• Basic English
• Freshers can apply

Key responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Job details

• Location: Virar West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 30
• Job type: Full time

Apply today and take the next step in your career with Direct Source.