Inbound Customer Service Advisor

Looking for an Inbound Customer Service Advisor role in Thane West, Mumbai? Direct Source is hiring now. You can earn up to ₹20,000/month. Great for first-time job seekers. The team is filling 15 vacancies.

Note from the employer

Customer Service. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and patient

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Your responsibilities

• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Openings: 15
• Work mode: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Direct Source.