Inbound Customer Service Advisor

Join Direct Source as an Inbound Customer Service Advisor in Bhandup West, Mumbai. There are 10 open positions. The pay goes up to ₹19,000/month. Freshers can apply.

Note from the employer

Easy Selections - Salary Starts From Day One.

What you get

Compensation: ₹18,000 – ₹19,000 per month.

What you will do

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.

What we are looking for

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Verbal communication, Hindi and English, Typing speed, Active listening
• Good English
• Freshers can apply

Job at a glance

• Job location: Bhandup West, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday
• Timings: Any 9 hours rotational between 09:00 am - 8:00pm | Rotational
• Openings: 10
• Work type: Work from office
• Job type: Full time

Click Apply to send your profile to Direct Source. It takes less than a minute.