Inbound Customer Service Fresher

A new Inbound Customer Service Fresher role is open at Direct Source, Airoli, Mumbai. You can earn up to ₹17,000/month. Freshers can apply. 30 candidates will be hired for this role.

Note from the employer

Urgent Hiring Magma Motor Insurance Customer Service Location: Airoli Process: Inbound Customer Service Shift: 9 Hours Week Off: 1 Rotational Off Shift Type: Day Rotational Shift Eligibility: Minimum 12Th Pass Communication: Above Average English (V3 To V4 Quality) Salary: Fresher: 19K Ctc 15K In-Hand 6 Months Experience: 21K Ctc 17K In-Hand Experience Required: Minimum 6 Months On-Paper Experience For Experienced Salary Slab Salary Starts From: Day 1 Salary Date: 1St Of Every Month Immediate Joiners Preferredhr Shubhangi. Type : Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Inbound, Kannada, Malayalam, Marathi
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone patient and customer-first

Your responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Pay and perks

Compensation: ₹15,000 – ₹17,000 per month.

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.