Inbound Customer Service

Looking for an Inbound Customer Service role in Airoli, Mumbai? Direct source is hiring now. Great for first-time job seekers. There are 20 open positions. You can earn up to ₹20,000/month.

In the employer’s words

*Opening For Magma Inbound Customer Service Process Airoli Location**Graduate Fresher Or Experience Both Can Apply Shift : 9.30Am To 6.30Pm & 10Am To 7Pm.With Rotational Week Off Above Average English V3 Quality To V4 Quality Required**Salary Fresher 15000K Inhand . Experience 16K To 19K In Hand * Salary Start From Day One. Salary Date Is. Languages : Malayalam, Gujarati, Telugu, Tamil, Bengali, Punjabi, Marathi, Hindi, Kannada, English

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Requirements

• Open to freshers
• Graduate or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Telugu, Tamil, Bengali, Punjabi, Marathi, Hindi, Kannada, English
• A customer-first, polite attitude

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Vacancies: 20

Interested? Apply now on BetterJobs with your resume — Direct source reviews applications regularly.