Inbound Customer Service

A new Inbound Customer Service role is open at Direct source, Thane, Mumbai. 20 candidates will be hired for this role. Salary is up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

*Opening For One Assist Inbound Customer Service Process ( Thane Majiwada Etpl Tower Location 20 Min From Station Thane ) Pick Drop Facility From Thane Station**Above Average To Good English Communication Required( V3 Plus To V4 Quality Fresher Will Do. Salary 16000 To 18000 Inhand* 12Th Pass.*Shift Day Rotational Of 9 Hours . One Rotati. Languages : Gujarati, Malayalam, Tamil, Telugu, Bengali, Marathi, Punjabi, Hindi, Kannada, English

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Roles and responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Gujarati, Malayalam, Tamil, Telugu, Bengali, Marathi, Punjabi, Hindi, Kannada, English
• You are calm under pressure and polite

Job details

• Work location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct source.