Inbound Customer Service

Direct source is looking for an Inbound Customer Service to join its team in Airoli, Mumbai. You can earn up to ₹21,000/month. The team is filling 20 vacancies. Freshers can apply.

Note from the employer

*Opening For Nykaa Inbound Customer Service Process ( Airoli Location) Pick Drop Facilty From Station**Super Excellent English Communication Required V6 Quality. Only Fresher Will Do* 12Th Pass. Fresher Salary 21234 Inhand ( Naps) . Day Rotational Shift Of 9 Hours Between 8Am To 10 Pm . One Rotational Off. Salary Starts From Day One . Salar. Languages : Gujarati, Malayalam, Tamil, Telugu, Bengali, Marathi, Kannada, Punjabi, Hindi, English

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Gujarati, Malayalam, Tamil, Telugu, Bengali, Marathi, Kannada, Punjabi, Hindi, English
• Someone customer-first and calm under pressure

Salary and benefits

Salary: ₹20,000 – ₹21,000 per month, based on skills and experience.

Roles and responsibilities

Your main tasks will be to:

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Job details

• Location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Direct source. It takes less than a minute.