Inbound Customer Service

Direct Source is looking for an Inbound Customer Service to join its team in Ghansoli, Mumbai. Freshers can apply. There are 30 open positions. Salary is up to ₹18,000/month.

Note from the employer

Customer Service Process Easy Selection Free Of Cost Job Nearby Station No Target No Pressure. Type : Inbound, Domestic | Languages : Malayalam, Gujarati, Tamil, Kannada, Telugu, Punjabi, Marathi, Hindi, English

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Comfortable with Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Malayalam, Gujarati, Tamil, Kannada, Telugu, Punjabi, Marathi, Hindi, English
• A polite, patient attitude

What you get

The salary for this role is ₹15,000 – ₹18,000 per month.

Your responsibilities

As an Inbound Customer Service, your work will include:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Job at a glance

• Location: Ghansoli, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 30
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.