Inbound Customer Service

A new Inbound Customer Service role is open at Direct Source, Malad, Mumbai. The pay goes up to ₹40,000/month. There are 10 open positions.

Note from the employer

*Opening For Banking Inbound Customer Service Process (Hs /Ar/ Hq) Malad Location**Graduate With 1Yr On Paper Experience In Bpo**Salary* 40000 Ctc In Hand 34000*Shift 6Am-9Pm Any 9 Hours 2 Rotational Week Off**Excellent English Communication Required V5 Quality**Salary Starts From Day One.Max Age 36*. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English

Salary

Salary: ₹34,000 – ₹40,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English
• You are patient and polite

What you will do

• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Malad, Mumbai, Maharashtra
• Vacancies: 10
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Direct Source today.