Inbound Customer Service (Majiwada)

Looking for an Inbound Customer Service (Majiwada) role in Thane, Mumbai? Direct source is hiring now. Great for first-time job seekers. 10 candidates will be hired for this role. Salary is up to ₹18,000/month.

In the employer’s words

*Opening For One Assist Inbound Customer Service Process ( Thane Majiwada Etpl Tower Location 20 Min From Station Thane ) Pick Drop Facility From Thane Station**Above Average To Good English Communication Required( V3 Plus To V4 Quality Fresher Will Do. Salary 16000 To 18000 Inhand* 12Th Pass.*Shift Day Rotational Of 9 Hours . One Rotati. Languages : English

Key responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English

What you get

The salary for this role is ₹16,000 – ₹18,000 per month.

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Work mode: Work from office
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Direct source.