Inbound Customer Service Process Bp...

Direct Source is hiring an Inbound Customer Service Process Bp... in Ghansoli, Mumbai. The pay goes up to ₹16,000/month. No experience? You can still apply. There are 10 open positions.

In the employer’s words

*(Opening For Customer Service Dtv Process) In Ghansoli Mahape Location**Qualification-Hsc Paas Need - Good Comm Required (V3 V4) Fresher Experience Both Can Apply**Salary- Up To 16000**Shift - Rotational Sift**Week Off- Rotational Week Off**10 Minutes Walking Distance From Ghansoli Station**Max Age-32*. Type : Domestic, Inbound | Languages : Hindi, English

Your responsibilities

• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Hindi, English
• You are calm under pressure and patient

What you get

Compensation: ₹16,000 per month.

Position details

• Location: Ghansoli, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Direct Source.