Inbound Customer Service Process

Direct Source is looking for an Inbound Customer Service Process to join its team in Bhandup West, Mumbai. There are 10 open positions. The pay goes up to ₹19,000/month.

In the employer’s words

Opening For Jsw Paints Inbound Calling Processgraduate Fresher - Good English Required Salary 19000/-Shift Timing- 9:00Am To 6Pm 10:00 Am To 7Pm Rotational Weekofflocation -Bhandup 10 Min Walking Distance From Station. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Telugu, Tamil, Gujarati

Eligibility

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Good knowledge of Domestic, English, Gujarati, Hindi, Inbound, Kannada, Marathi and Punjabi
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Telugu, Tamil, Gujarati

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.

Salary

Compensation: ₹18,000 – ₹19,000 per month.

Job details

• Job location: Bhandup West, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 10
• Employment type: Full time

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