. Inbound Customer Service Process

Looking for a . Inbound Customer Service Process role in Airoli, Mumbai? Direct Source is hiring now. You can earn up to ₹27,000/month. The team is filling 15 vacancies.

In the employer’s words

Opening For Rbl ( Reliance Brand ) Inbound Customer Service Process ( Airoli Location 10 Min From Station)12Th Excellent English Communication ( Versant 5 Quality) Min 6 Months Experience In Bpo Voice Process On Paper10Am To 7Pm Fix Shift. One Rotational Off. Salary Starts From Day One . Salary Date Is 1St Of Every Month Salary 27000 Ctc 22500 Inhand. Type : Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What the job involves

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Inbound, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A calm under pressure, patient attitude

Compensation

You will be paid ₹18,000 – ₹27,000 per month.

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 15
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.