Inbound Email Process

A new Inbound Email Process role is open at Direct source, Airoli, Mumbai. You can earn up to ₹22,000/month. There are 10 open positions.

In the employer’s words

*Hsc & Graduate Fresher Or Experience Both Can Apply.*Shift Timing : 9.30 To 6.30 & 10 To 7.* *.With Rotational Offfresher Salary 15K In Hand Experience 17K In Hand Ctc 22K.With Pf *19K In Hand 22K Ctc Without Pf* *Average English Required V3. Salary Starts From Day One.Salary Date Is 1St Of Every Month.Pick Drop Facility From Airoli Station.*. Languages : Malayalam, Gujarati, Telugu, Tamil, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What you get

The salary for this role is ₹15,000 – ₹22,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Telugu, Tamil, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time

Ready to start? Upload your resume and apply to Direct source today.