Inbound Outbound Calling Process

Direct Source has an opening for an Inbound Outbound Calling Process based in Airoli, Mumbai. There are 20 open positions. Freshers can apply. Salary is up to ₹16,000/month.

In the employer’s words

Simple Telecalling Jobs For Inbound Process With Easy Selection. Type : Outbound, Inbound, Domestic | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What you will do

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹15,000 – ₹16,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are patient and customer-first

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Direct Source today.