Inbound Outbound Process

Join Direct Source as an Inbound Outbound Process in Thane, Mumbai. There are 20 open positions. Great for first-time job seekers. The pay goes up to ₹20,000/month.

Employer’s description

Simple Telecalling Jobs For Inbound Outbound Process With Easy Selection. Type : Inbound, Outbound, Domestic | Languages : Gujarati, Bengali, Kannada, Malayalam, Telugu, Tamil, Marathi, Hindi, English

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Gujarati, Bengali, Kannada, Malayalam, Telugu, Tamil, Marathi, Hindi, English

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

What the job involves

• You will identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Work mode: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.