Inbound Outbound Process

Direct Source has an opening for an Inbound Outbound Process based in Thane West, Mumbai. 20 candidates will be hired for this role. Salary is up to ₹18,000/month. Great for first-time job seekers.

Note from the employer

Simple Telecalling Jobs For Inbound Outbound Process. Type : Domestic, Inbound, Outbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary and benefits

Compensation: ₹15,000 – ₹18,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are calm under pressure and customer-first

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.

Position details

• Job location: Thane West, Mumbai, Maharashtra
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.