Inbound Outbound Process

A new Inbound Outbound Process role is open at Direct Source, Airoli, Mumbai. The pay goes up to ₹20,000/month. 20 candidates will be hired for this role.

Note from the employer

Telecalling Jobs For Inbound Outbound Process. Type : Outbound, Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone patient and customer-first

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 20
• Job type: Full time

Ready to start? Upload your resume and apply to Direct Source today.