Inbound Outbound Process

Join Direct Source as an Inbound Outbound Process in Airoli, Mumbai. Great for first-time job seekers. There are 20 open positions. You can earn up to ₹20,000/month.

Note from the employer

Simple Customer Service Calling For Inbound Outbound Process. Type : Domestic, Inbound, Outbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Pay and perks

The salary for this role is ₹14,000 – ₹20,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Job type: Full time
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 20

Ready to start? Upload your resume and apply to Direct Source today.