Inbound Telecaller

Direct Source is looking for an Inbound Telecaller to join its team in Ghansoli, Mumbai. 20 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹15,000/month.

Note from the employer

Bpo Call Centre Profile With Good Salary Easy Selection Available. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone polite and customer-first

Your responsibilities

• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Vacancies: 20
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.